Register Your Product
Registering your Equal Adventure product helps us provide you with the best possible support and customer experience.
By registering your equipment, you can:
- Receive important product updates
- Access support and technical guidance
- Stay informed about maintenance recommendations
- Receive information on improvements or product developments
- Help us provide faster customer support
- Improve long-term product servicing and care
Who Should Register?
- Individual customers
- Outdoor centres
- Schools and colleges
- Expedition providers
- Activity organisations
- Instructors and practitioners
- Registration Process
Completing your registration is quick and straightforward.
Simply provide:
Product name/model
Purchase information
Organisation or customer details
Equipment usage information
Contact information
Once registered, your equipment becomes part of our ongoing support system.
Our Commitment
Our Commitment
We value long-term relationships with our customers and believe product support should continue well beyond the point of purchase.
Manual Request
Need a Product Manual?
We provide free access to product manuals and technical guidance wherever possible.
If you cannot find the manual you need, you can request one directly through our Manual Request section.
You Can Request:
- Product manuals
- Setup guides
- User instructions
- Technical information
- Safety guidance
- Equipment adjustment support
- Legacy or older product documentation
- Why Request a Manual?
Having the correct guidance helps ensure:
- Safe equipment use
- Proper setup and adjustments
- Better product performance
- Improved accessibility
- Longer equipment lifespan
- Greater user confidence
Supporting Inclusive Use
Many of our systems and products are designed to support adaptive and inclusive participation. Access to the correct setup and usage information is an important part of making adventure more accessible for everyone.
If you are unsure which manual or guidance document you require, our team will be happy to help.
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